Customer Testimonials
I was not pleased. I called Friday for a oil change and I was having some other issues with my truck. The man said bring it in Saturday but they won't be able to do same day. They'll look at the other issues Monday. Which was ok. I dropped it off Saturday morning and they told me I had no appointment. And they act like they didn't want to take my truck. I pleaded with them that I was telling the truth. Then the lady finally found it in the system but it only said oil change. ... Read More Google - Nov 13, 2026
Nas was awesome! Very helpful, great service
Decent this visit.
Nas and Dexter are awesome. They help me alot with gett a new used car.
Nas was awesome! Very helpful, great service! Gave me a really really great deal! Cheers!
Nas and Dexter are awesome. They help me alot with gett a new used car.
Gorge it’s amazing person 100 recommend
Complete rip off trying to charge over 4 grand for taillight replacement. Getting it fixed for under 900 keep trying to rip people off
had a good experience with jalen williams and nas, both were super cool . def would recommend both if u don’t want to feel pressure, they are very thorough in explaining everything u sign. Nas is very helpful and insightful in every step of the process. I would say i had a great experience with both of them and wouldn’t pick anyone else.
Timothy H. is great and made the purchase of my vehicle effortless. Couldn't be happier.
Naz was friendly, fair, and looked for our customer needs. Thank you Naz!
We had an amazing experience buying our Chevy Equinox, all thanks to Brian S.! From the start, Brian listened closely to everything we were looking for and worked within our exact budget and plan to find us the perfect vehicle.
While the finance stage could have done a better job explaining details and numbers, Brian’s exceptional customer service completely stole the show and made the overall experience fantastic!
If you’re stopping by to shop for a vehicle, do yourself a favor and sit down with Brian S. he will take great care of you. Thank you so much, ... Read More Google - Nov 10, 2026
Everyone was very nice.
Dnt by any cars from them they will selll u a lemon there services sucks they also be talk crazy to you I repeat Dnt buy any cars from here they dnt check them at all jst bought a car now it has electrical problems not even a month then talking about trying to trade me out of it so I could have bigger note companies n business like this one u should not do business with take your hard money some where else who appreciate ur service they sell garbage cars watch if u buy u will be right ... Read More Google - Nov 10, 2026
Great Shop.
Great experience. Good price for a 2025 Chevwy Equinox, the transaction went smoothly, only have had the car for 2 days but I'm very happy so far. The salesman, Byron was pleasant and helpful. There is a tiny dent in the hood, very tiny and I'm expecting a small cheek from the dealership. I would do business with them again.
Timothy was very professional, courteous, and made the experience very painless. Highly recommend coming to do business with Timothy.
I purchased my 2025 Traverse from Timothy henry going on one year now . The experience was really good and pressure free . He is a great salesman and really made me feel comfortable as well answering all of my questions . He also continues to follow up with me and always says hello when I'm in for an oil change . I appreciate the personalized and professional customer service . I would absolutely refer my friends and family to Tim and he is a great asset to Webb Chevrolet
Good friendly professional finance manager thank you Nas he works with you he’s knowledgeable and has good customer service
Dexter was SUCH an amazing help, he was very concise with everything. He made sure we understood the plan & took very good care of us.
Had a great experience, very friendly and professional and I highly recommend Nas he was the best person I dealt with in the dealership
Nas is a great guy was able to help us and answered all our questions ,Great customer Service, great help.Tim was great.
Good friendly professional finance manager thank you Nas he works with you he’s knowledgeable and has good customer service
Had a great experience, very friendly and professional and I highly recommend Nas he was the best person I dealt with in the dealership
Super friendly, great customer service was able to help us out with our purchase thank you.
Nas is a great guy was able to help us and answered all our questions ,Great customer Service, great help.Tim was great.
I just want to say thank you Brian for all your help! If you stop by Webb chevy on 94 and cicero and want nice service let me recommend to ask for him, Kevin and the sales manager Daniel, was so helpful to me, 💯 recommend!! Thank you guys for such help!!
Nas was one of the best finance managers I have came across very helpful
The virtual view is nice
I had a superior experience with Nas the financial advisor he explained everything so well about my manufacturer warranty and the options for my car and the difference too which was important thank you so much to Nas for being excellent and for his service
Nas was one of the best finance managers I have came across very helpful he was awesome
They got my car in at the time of the appointment. I was out quite rapidly. The first oil change was free which was a nice added bonus.
Left my truck to get a diagnostic. They had the truck all day. Guys completely split my frame. And then call me back saying they can’t get the truck up to diagnose it. My truck was at an exhaust shop and it wasn’t a problem for them cause my frame wasn’t split like this man. It wasn’t until I got back home that I saw the damage. Say what you want but I got before and after picture cause I was working on my catalytic the week before.
Bought my Truck from them with the sun shade off track they are taking care of the problem Webb Chevy has very easy going people they went above and beyond for me and my family will definitely be making another purchase in the future
I had a superior experience with Nas the financial advisor he explained everything so well about my manufacturer warranty and the options for my car and the difference too which was important thank you so much to Nas for being excellent and for his service
I’m happy with the great customer service and explain with detail the repairs
I had a great experience Byron. He helped me pick the perfect car that fit my wants and needs and was also very patient with me. I am pleased with my purchase and time spent at this business.
⭐⭐⭐⭐⭐ 5 Stars – Amazing Customer Service!
I had an amazing experience at Webb Chevy! The team truly went above and beyond to make sure I walked away with the best deal possible. Not only did they work with me to lower the price of my vehicle, but they also fought to get my APR lowered, which made a huge difference!
What I appreciated most was that they genuinely seemed to care about helping me get a deal that made financial sense instead of just making a sale. Their dedication, professionalism, and willingness to go the extra mile did not go unnoticed.
Buying ... Read More Google - Nov 4, 2026
Service was great thanks Jason
I had a great experience purchasing a car here. Let alone my saleswomen Raven was amazing! Made the process so easy and was the best! Definitely recommend going here and seeing Raven!
Took my vehicle there for an oil change. Received a text message with a link to a video inspection and recommended services, one of the recommended services was a tire rotation for $14.99, but the total didn’t add up, asked the service advisor and he said the price on the link was wrong and that it was $39.99 instead, I was not offered to get it for the $14.99 he basically said it was wrong and that’s it, I mentioned you guys need to get it together and he agreed but never offered to honor the pricing he just let me ... Read More Google - Nov 4, 2026
I had an amazing experience at Webb Chevy! Nas truly went above and beyond to make sure I walked away with the best deal possible. Nas fought to get my APR lowered, which made a huge difference! And gave me additional discounts to make sure I drove away with a FULLY COVERED VEHICLE. What I appreciated most was that Nas genuinely seemed to care about helping me get a deal that made financial sense instead of just making a sale. Their dedication, professionalism, and willingness to go the extra mile did not go unnoticed.
Good friend of mine helped me out super great good deal of the year for me thanks dexter
The service was excellent and the people serving were very polite and professional
Although they fixed my car they lack some professionalism. The text number nobody responds to. I call and no one answers the phone. Just trying to get an update on the progress of my vehicle. I typically go to Phillips Chevy in Frankfort and I’ll continue to do so after this experience.
Dexter and Nas the finance manger are Certified Car Sales Specialists. Customer Service Is Graded At, they explained everything to me. I wasn’t just signing my life away, very Professional and I Will Refer My Family and Friends. If you are looking for a Vehicle, GO SEE THEM!!!
They were great they got us in and out !!! Always great service !!!!
Dexter and Nas the finance manger are Certified Car Sales Specialists. Customer Service Is Graded At, they explained everything to me. I wasn’t just signing my life away, very Professional and I Will Refer My Family and Friends. If you are looking for a Vehicle, GO SEE THEM!!!
From start to finish everything went smoothly, service consultant, was great kept me informed what’s going on. Everything went well.
I took my car to Webb Chevy for an oil change, the service was fast and excellent
Fast service will take care of your vehicle needs
Nas Zaidan the finance manager was amazing such a humble and polite. He really helped me with the understanding of my coverage of my vechile. He helped with the interest rate and the coverage on my new Chevy Tahoe 2023. This was my dream truck.
Nas Zaidan the finance manager was amazing such a humble and polite. He really helped me with the understanding of my coverage of my vechile. He helped with the interest rate and the coverage on my new Chevy Tahoe 2023. This was my dream truck.
Amazing! From start to finish I felt comfortable with him finishing the deal on my New car.
Had a seamless experience buying a used car at Webb Chevy. Price was fair and service super attentive. Kudos to Andrew and Raven for their help and to Nas for his considerateness and professionalism.
5/5 Stars – Highly Recommend Dexter Stewart! Working with Dexter Stewart was an absolute pleasure! He is a wonderful salesperson who went above and beyond from start to finish to help me close the deal. His customer service is top-notch—he was patient, attentive, and made sure I was completely taken care of throughout the entire process. If you're looking for someone who genuinely cares about getting you the best experience possible, go see Dexter!
Thank you Nas and the Chevy family for being so patient with me! I was beat out of a lot of money over the years with this other dealership and WEB CHEVY is now my new home thanks to NAS and Tim!
5/5 Stars – Highly Recommend Dexter Stewart! Working with Dexter Stewart was an absolute pleasure! He is a wonderful salesperson who went above and beyond from start to finish to help me close the deal. His customer service is top-notch—he was patient, attentive, and made sure I was completely taken care of throughout the entire process. If you're looking for someone who genuinely cares about getting you the best experience possible, go see Dexter!
Thank you Nas and the Chevy family for being so patient with me! I was beat out of a lot of money over the years with this other dealership and WEB CHEVY is now my new home thanks to NAS and Tim!
Excellent services I will write him 10 stars for his services thankful for him working with me
Made an appointment ahead of time. Arrived before time and still took 2 hours for an oil change
IF YOU BOUGHT YOUR CAR AND EXTENDED WARRANTY ELSEWHERE, DO NOT TAKE IT TO THIS PLACE FOR SERVICE. THEY WILL NOT CALL YOUR WARRANTY AND WILL HOLD YOUR CAR HOSTAGE INSTEAD. I will never be back to any Webb Chevy location, they are liars and deceivers. They charged me $868 in labor for a 15min bandaid solution for the codes on my car.
The service that was done on my vehicle was “Wiring: clean and lube all bulk connectors, pscm, ebcm, ecm,” basically, they sprayed an aerosol cleaner on the wires near the battery. The price they charged me was $868. I ... Read More Google - Oct 29, 2026
Just dont go here bruh
While my service advisor was NOT in communication with me AT ALL during the process I had to call late I the day on 10/26 only to find out my vehicle was ready for pick up and the repairs were completed. The young man I spoke to when I called couldn't have been sweeter and very apologetic for the issue. It was snot his fault. I work in the customer service industry and when I tell someone I will get back to you by the end of the business day which is what she told me on Friday the 23 and ... Read More Google - Oct 27, 2026
I scheduled my very first oil change on a 2026 Trax at 12:30. My vehicle was not completed until 2:50! There’s no reason why a first time oil change should’ve taken that long. Unacceptable in my opinion.
horrible service, i had a 11:30 appointment for an oil change and 2 hrs later my vehicle is still in the lot not even been brought in
Andrew was amazing. He made sure I had a car and a decent car note. He was very helpful and I am thankful that I went to this place.
I had a great experience purchasing our family vehicle. Everyone was amazing including our finance manager Nas Zaidan. I would recommend to anyone interested in purchasing a vehicle.
Nas was patient with me and pleasant he took the time explaining everything glad we met today blessings
I purchased a vehicle at Webb Chevrolet, and the sales man Dexter Stewart made the experience delightful. Dexter was patient, knowledgeable and exhibited the most kind customer service. I highly recommend Mr. Dexter Stewart if you are in the market for a vehicle.
Promise of a loaner vehicle waiting list that never came after 2 months without truck. Missed deadlines and a Promise that vehicle would be washed before pick up. It still had greasy finger prints from service work. I was told the problem I had was not a known issue but my job lead me in to 2 mechanic shop that said it's a known issue. I'm glad to have vehicle back but not sure if my experience was a Chevy product thing or a dealership thing . This is my third Tahoe maybe last Tahoe.
Nas was very friendly and helped me understand all the paperwork that I had to sign. Any questions that I needed answered he was very informative.
Nas was amazing and he helped me so well…. he got my interest rate down and gave me an amazing deal on my warranty they made sure I didn’t leave without it
Took 2 hours for a simple oil change on a 3 month old truck I bought for them. Would never go back to this location
This happened on Monday, October 19th. I brought my car in because the check engine light was on during the weekend. On the way there, the check engine light went off, but I still wanted to bring my car in just to make sure that things were okay. I meet with my service advisor, Josh Campbell, who tells me that it may be a little wait time before they can find out what's wrong. No problem. This is at 7:30 AM. Noon gets here, and I have no updates from Josh. I just so happened to check my email, and ... Read More Google - Oct 20, 2026
Terrible service.i brought my vehicle on for a diagnostic because I did not know what was wrong.They had my vehicle for 2weeks and continue to call me and ask me what’s wrong with the vehicle like I did not bring it in for them to tell me the problem. After having my car that long they tried to charge me $600 more on top of the $200 for a farther diagnostic labor. They still never told me the problem. I took it to Homewood Chevy and the told me the problem within 24hrs. Good customer service but need new ... Read More Google - Oct 19, 2026
Absolutes professional and detailed I’m very satisfied Thank You for all your hard work
Nas was very helpful today take care of me everything I needed was all right thanks Nas you are awesome man
Dexter and Nas was very professional and knowledgeable . I had a great experience with Nas especially at Webb Chevrolet in Oak lawn thank you guys
Mr Nas was very nice he has a very compassionate heart and I thank him for helping me out I'm very grateful for the new vehicle I'm happy about it
My vehicle shut off while I was stopped, but the dealership could not identify the cause or resolve the issue. I was also concerned about inconsistencies in the service paperwork and the diagnostic fee. I left without a clear explanation or confidence that the problem had been addressed.
Brought my truck in for service. They had it for two days and never called me back like they said they would. I had to play phone tag woth them. And they said they couldn’t find the issues I had and that my truck ran perfectly fine. I immediately experienced the issues after picking it up so I’m pretty sure they didn’t even bother test driving it.
I was very dissatisfied with my services. The advisor was terribly rude unhelpful and very unkind. I waited 2 hours for an oil change. The only thing that saved the day is I spoke with the manager and he had empathy however I was late for work.
Very disappointed with my visit to Webb Chevy!
I took my truck for my 1ST oil change and tire rotation as I just bought the truck from you in April.
First, I asked Remy to have the truck washed, but it wasn’t. After I mentioned it, he took care of it. This was my first time having the truck washed there, and I expected it to be dried as well, but I was told that service is not provided. Fine.
Second, when I drove away, the steering wheel shook badly and I heard a noise from the front driver’... Read More Google - Oct 7, 2026
Finance manager was great I said here we go when we were going in there but he did a great job thankful he was the one we saw patient spoke well and he explained himself every question thank you Nas you did a great job me and my sister are happy with doing business with you
Nas was terrific and very knowledgeable and easy to work with, I will definitely recommend him and Webb Chevy to my family and friends.
